Business Details
Business Name: AVA VICO Travel
Business Address: Cork, Ireland
Email: info@avavicotravel.com
Phone: 00353870020900Company Registration Number:  CRO770264

Business Status and Affiliation
AVA VICO Travel is an independent travel agent operating in Ireland and acts as an independent agent Affiliated with Travelpayout.

AVA VICO Travel acts as an intermediary between customers and third-party travel providers, including airlines, hotels, tour operators, and car rental companies.

Regulatory Information (Ireland & EU)
Where a booking constitutes a “package” or “linked travel arrangement” under the Package Holidays and Travel Trade Act 1995 (as amended) and the EU Package Travel Directive (2015/2302), customers may be entitled to specific rights, including:

• Protection in the event of insolvency
• Refunds and repatriation where applicable
• Clear information before booking

In such cases, the organiser of the package (which may be a third-party supplier or (Travelpayout) is responsible for fulfilling these obligations.

Liability Disclaimer
AVA VICO Travel acts solely as an agent for third-party suppliers and does not provide the travel services directly.

We are not liable for:

• Acts or omissions of airlines, hotels, or other suppliers
• Flight delays, cancellations, or schedule changes
• Loss, injury, or damage arising during travel
• Events beyond our control (force majeure)

Nothing in this section excludes or limits liability where it is unlawful to do so under Irish law.

Pricing and Availability
All prices are subject to availability and may change until a booking is confirmed and paid.

In the event of an obvious pricing error, we reserve the right to cancel or amend the booking and offer a full refund.

Payments
Payments are processed in accordance with the terms of the relevant travel supplier.

Customers will be informed at the time of booking whether AVA VICO Travel acts as agent or organiser.

We recommend payment by credit card for enhanced consumer protection under Irish law.

Cancellations and Refunds
Cancellation and refund terms are determined by the relevant travel supplier and will be provided at the time of booking.

Where applicable under Irish and EU law, customers may be entitled to refunds or alternative arrangements.

Travel Insurance
Travel insurance is not included unless explicitly stated. Customers are strongly advised to obtain comprehensive travel insurance at the time of booking.

Data Protection (GDPR)
AVA VICO Travel processes personal data in accordance with the General Data Protection Regulation and the Data Protection Act 2018.

Personal data is collected solely for the purpose of arranging travel services and will only be shared with third-party providers where necessary.

Customers have the right to access, rectify, or erase their personal data, subject to legal obligations.

Governing Law
These terms are governed by the laws of Ireland, and any disputes shall be subject to the jurisdiction of the Irish courts.

Contact
For legal or compliance-related queries, please contact:
Email: info@avavicotravel.com